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CREDIT CARD POLICY FOR USA ORDERS We accept VISA, MasterCard, American Express, Discover and PayPal. CHECK POLICY FOR USA ORDERS We accept USPS money orders. We do not accept personal checks. Business checks accepted for wholesale orders only. SHIPPING & LEAD TIMES We only ship to the United States, Canada, and the United Kingdom for online orders. Please call (888) 287-3525 to inquire about international shipments. Orders that are placed Monday-Friday typically ship within 24 hours of when the order was placed. If for any reason we are unable to fulfill your order, you will be promptly notified by phone or email. Once an order has been shipped it cannot be canceled. If you have any questions prior to placing your order please call (888) 287-3525 or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it Please make sure your shipping address is correct as you will not be able to correct misspellings once packages have shipped. If a package is returned to us for any reason other than our own fault the customer will be responsible for the cost of postage. We ship domestically via USPS Parcel Post; however, expedited shipping options are available by calling (888) 287-3525. Once your order has shipped, you will receive a notification by email with a tracking number. To check on the status of your order you may call us at (888) 287-3525 or email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it Product Warranty Policy Stablebase Stabilizers come with a 60 day warranty from their delivery date. Warranties will be honored for all items that are defective and do not have signs of abuse. Product Return Policy Your satisfaction with our products is of great importance to us. We do not refund shipping costs under any circumstances; however, we accept refunds for a period of 15 days after your items were delivered. Returns will only be accepted for items that are still in new condition, and do not show signs of wear or usage. If you wish to return a defective product please call customer service and obtain a return authorization number at (888) 287-3525. Returns must occur within 15 days of your shipment receipt for all items. We cannot be held responsible for shipping delays with the carrier and cannot reimburse for shipping expenses unless it was our fault. |